How do I FTP into my account?

Our FTP server require secure connections via either FTPS or SFTP . We recommend that you use Filezilla as your FTP client.

*Your main FTP Account, the account that uses the same login as cpanel, can connect vis FTPS or SFTP.

*Any subaccounts you create, which are logins like user@yourdomain.com MUST use FTPS.

 

FTPS connections (recommended).

You need to set the following options

host: ftp.yourdomain.com

(If you are using the quick connect feature of FileZilla you can enter your FTP server as ftpes://ftp.yourdomain.com)

Port: 21

Protocol: FTP

Encryption: Require explicit FTP over TLS

Logon Type: Normal

User: THis is the cpanel/ftp username you were given when you signed up or your sub account login such as name@yourdomain.com.

Password: THis is the cpanel/ftp password you were given when you signed up.

 

For SFTP connections. (This only works for your main cPanel username, you must use the FTPS connection above for sub accounts such as user@yourdomain.com)

You need to set the following options

host: ftp.yourdomain.com

(If you are using the quick connect feature of FileZilla you can enter your FTP server as sftp://ftp.yourdomain.com)

Port: 30228

Protocol: SFTP

Logon Type: Normal

User: THis is the cpanel/ftp username you were given when you signed up.

Password: THis is the cpanel/ftp password you were given when you signed up.

 

 

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