Host4 Down

Attention Customers,9:30 PM  ESTWe are currently having problems with host4, any customers on this server will currently not be able to access their web site or email. We are investigating the cause of this outage and are working to resolve it as quickly as possible. We currently do not have a ETA for the server coming back up. We will post ... Read More »

8th Oct 2008
Server Reboots Midnight

Attention Customers:What: Server RebootsWhen: 9-5-08 12:01AM-1:00AM ESTDetails: On Friday, Sept 5th  starting at  12:01AM EST we will be applying a security patch to all servers, and rebooting all of our servers. Impacts: All  servers will be rebooted.Helpdesk and corporate website will be off-line briefly prior to the server reboots. Read More »

4th Sep 2008
Email Server Maintenance - Rescheduled for 9-6

Attention Customers:What: Mail Server MaintenanceWhen: 9-6-08 12:01Am-2:00AM8-31-08 12:01AM-2:00AM ESTDetails: On Saturday, Sept 6th starting at  12:01AM EST we will be preforming some email server upgrades, to improve server performance. Impacts: All email servers will be upgraded, resulting in brief email access interruptions why the ... Read More »

30th Aug 2008
Server Maintenance 10PM EST to Midnight

Attention Customers:What: Server MaintenanceWhen:3-7-08 4:00PM-8:00PM ESTDetails: On Friday, March 7th starting at  10PM EST we will be preforming some network and server maintenance. Clients on Host3 and Host5 may experience 15-20 minutes of downtime, why we work on a networking issue with those servers. All customers can expect 5-10 minutes of ... Read More »

10th Jul 2008
Server Maintenance 11PM EST to 2A

Attention Customers:What: Server and Network MaintenanceWhen: 7-3-2008NOTE: This was origionally scheduled for this evening 7-2-2008 at 9PM, however due to severe weather we are moving chaning this until tomorrow 7-3-2008 evening. at 11PM.Details: On Thursday, July 3rd starting a 11PM EST we will be preforming a number of network and server ... Read More »

1st Jul 2008
Issues with Support/Sales Desk not recieving customer messages

Attention Customers:On Monday 4-28-2008 we discovered a problem with our support and sales desk software that was preventing us from receiving some voicemails and emails. We have corrected this problem, and are will we working with the company that builds the support desk software to ensure this bug does not reoccur. We apologize for the ... Read More »

29th Apr 2008
host4 Network Issues

Attention Customers:What: Host4 UnreachableWhen: 3-24-08 8:00AMDetails: On Monday, March 24th starting at 7:40AM EST, we started experiecning some intermintant connectivity issues with host4. It currently looks like we are suffering from an inbound DOS attack and we are working to block this traffic and restore service to this box. Read More »

24th Mar 2008
Host3 Server Maintenance

Attention Customers:What: Server Maintenance on host3When: 3-17-08 8:00PM ESTDetails: On Monday, March 17th starting at 8PM EST we begin some emergency maintenance on host3, to deal with the recent load problems this server has been expieriencing. Why we are preforming this maintenance, the server will be suffering from slow performance. We ... Read More »

18th Mar 2008
Host3 Server Outages

When: 3/13/08 5:53pm ESTWe have been experiencing some load issues with host3, and customers on this box have experienced site and email problems due to this. We are currently pushing a fix for this issue out to the server, this patch should only take 10-15 minutes to roll out, and should solve our stability issues with this server. Durring this ... Read More »

13th Mar 2008
Network Outage

Attention Customers:What: Network OutageWhen: 3-11-08 9:00pm ESTDetails: Earlier this evening, one of the upstream providers at our datacenter began to experience network problems. Some customers have been reporting problems reaching our servers. We are aware of this, and are working with the upstream provider to resolve this issue as quickly as ... Read More »

12th Mar 2008